The acquisition of knowledge alone does not deliver value to the organisation. Improvement in performance requires behaviour change. Value is realised when people do things differently.

Human-Social factors influence behaviour and ultimately the contribution that an individual makes to the organisation.

An individual’s contribution is not only influenced by their capability but by their motivation, focus of attention and disposition towards both co-workers and the organisation.

Tima Consulting understands the human-social factors that influence an individual’s performance and the approach that can be applied to optimise individual and team outcomes.

Understanding human-social factors and their application leads to improved individual and team performance in areas such as:

• the degree and style of motivation
• preparedness to ’emotional risk’
• preparedness to assist other team members
• minimisation of ‘social loafing’.

The successful application of human-social factors facilitates the development of a performance and learning environment. This in turn leads to individuals and teams that are more accepting of change, are prepared to invest to improve performance and are engaged in achieving organisational goals.

An effective approach that delivers clear, practical strategies for improving individual, team and organisational performance.

The Transformational Work Practices (TWP) programme provides leaders with the insight, communication skills and strategies they need to effectively manage the transformation of work teams towards performance and learning.

In particular, the TWP programme focuses on identifying specific behaviours that require attention, introducing the human-social factors that drive those behaviours and developing a plan for change. Coaching support is provided to generate confidence in applying new strategies.

The TWP programme will provide leaders with:

• improved communication skills
• an understanding of relevant human-social factors and strategies for their use
• a clear view of current and preferred organisational performance
• a plan for applying new skills and strategies
• on-going coaching to support and optimise the new techniques.

Typically a TWP programme would commence with a Workplace Review. The review provides Tima Consulting with an understanding of workplace culture and issues from the perspective of both employees and leaders.

We understand human-social factors and their application in driving behaviour change and improving organisational performance.

We improve individual, team and organisational performance through the effective application of human-social factors. Tima Consulting’s approach delivers cognitively engaged and intrinsically motivated employees, as well as work practices that lead to a performance and learning environment.

Tima Consulting’s focus is on practical techniques that drive meaningful and sustained change. Interventions typically span a medium to long term and involve several different reviews from Productivity & Performance, Operational Excellence and a Workplace Review. These Reviews are followed by a software implementation of esCollate and a Transformational Work Practices programme.

The services and software delivered by Tima Consulting are based on many years of manufacturing experience, observation and research. Tima Consulting has a proven track record of implementing positive change strategies which include the human and cultural aspects of organisational performance as well as process changes to improve productivity and overall performance of the company.

Tima Consulting was founded and developed by Sean Thomas. Sean had a long-term interest in motivation, particularly motivation in the workplace. He developed an understanding of the factors that drive human behaviour and what an organisation can do to ensure employees are optimally motivated and focused on appropriate outcomes. Sean had a passion for developing and mentoring people, developing new workshops and products.

Sadly, with Sean Thomas’ unwelcome and untimely illness and passing, Mark Edwards has taken over the business and is CEO and Director of Tima Consulting. The team at Tima Consulting still works with the same people focus that Sean had developed over the years.

Mark has 25 years senior management, initially 15 years in Commercial Banking and last 20 years in Contracting / Consultancy, including 13 years with Tima Consulting – 10 years in a Business Development and Strategy advisory role and more recently CEO.

Mark is a member of Institute of Finance Professionals NZ Inc (INFINZ) and NZ Qualified Bookkeepers Association (NZBQA) and has been a member of Institute of Directors (IOD). Mark has a Degree in BBS in Banking & Finance and holds a certificate in Company Direction from IOD.

Kim Hooper, People & Process – Process, Productivity & Performance, a veteran of 30 years working for the world’s largest FMCG companies at every level and across Petfood, Human food and Confectionery (chocolate) businesses, within the; supply chain, in Engineering, Operations Management, Technology and Factory Management. In later years moving into Senior Business Management teams, Regional & Global Supply Chain management, cross functional teams and global Brand boards.

More lately Kim has added value leading Factory Productivity transformations and turnarounds – Design & Deliver step changes in manufacturing performance in local and Trans-regional factory networks. In addition to productivity transformation Kim has assisted organisations with:

• Cross regional, root cause Investigations into major deviations in supply chain performance. Particularly relating to Engineering & Food safety.
• Reviewing & Sharpening Supply / Manufacturing strategy and deployment.
• Building/ Expanding large scale Food facilities across multiple countries and cultures.

Kim has Honours Degree, Bachelor of Technology Manufacturing from Massey University.

John Mullany, People & Process – Process, Productivity & Performance, with 30+ years working across three continents experiencing numerous cultures and varying levels of uneducated to highly educated work force. John brings an array of manufacturing experience (Business Process Improvement, Operational Excellence, Performance Support, Change Management and Project Management) that benefits client’s through a people focus that spans from day-to-day Production Process to Supply Chain for the FMCG and both Heavy & Light Manufacturing sectors. For the FMCG sector, John has worked with Chocolate, Dairy, Alcohol, Bottling and Milling & Blending manufacturers for such companies as; Cadbury’s, Clover Dairy, United Breweries and Freddy Hirsch Group. In the Heavy & Light Manufacturing sector for such companies as Boart Longyear, Powertech Transformers, Henkel Adhesives, Scaw Metals Group, Com Dev Electronics, Volkswagen and Lowe Corporation.

Saskia van der Geest, Process – has launched over a hundred products (and some businesses) onto the NZ market and with over 25 years of experience focusing on improving the new product development (NPD) process and over 20 years’ experience managing NPD projects in NZ.
Specialising in improving the NPD process to consistently deliver ‘faster, better, more profitable’. That is better quality new products (or services), in shorter time frames, with reduced cost, higher margins and reduced risk, thus improving product development productivity, lifting efficiency and
effectiveness.

Saskia has a Master’s degree in Industrial Design Engineering from Technische Universiteit Delft and a Marketing degree, has worked as a Marketing Manager, a Product Manager, and an Innovation Manager.

Angelika Barnes, People & Process – Leadership, with 25 years of operational process and people management coaching Angelika provides clients with valuable insights and a focus on solutions.

Jaime Brookes, People & Process – Design, has 17 years design experience with Tima Consulting. He is responsible for all UX design, visual design and marketing materials, as well as working closely with Product Development to facilitate software designs from idea to completion.

Tima Consulting has worked with the following companies to improve productivity: